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Notice of upcoming data processing
(fair processing information)

Oakley Health Group will recommence extraction and uploading of (adult) patient data for risk stratification for case finding purposes in January 2019.

Risk stratification is a tool that the surgery uses to help us identify those patients who might benefit from additional medical and/or social care input.

Data is securely uploaded to a data processor (NHS SCW CSU) - the surgery remains as the data controller. Only the surgery has any access to uploaded data or analysis of it.

Patients have the right to opt-out of such profiling (if they haven't already opted out of this). It is entirely optional, and opting out will not affect the medical care that you receive from the surgery (or anywhere within the NHS) in any way.

Details of risk stratification, and of how to opt-out easily, can be found in our dedicated factsheet.

Our opt-out form (for risk stratification and other data sharing schemes) can be downloaded here.

Our data protection impact assessment (DPIA) can be downloaded here.


Consult online


Still need to have your flu jab?

We now have plenty of vaccine in stock and clinics are being held at a selection of convenient times and at all three of our sites - book online or call Reception to book on 01252 872333

Flu Jab

For more information about this year's flu vaccination programme click here

 


OHG Facebook page

We have a Facebook page now, where we will also post news and information about Oakley Health Group.

www.facebook.com/oakleyhealth 


Please do visit that page and "Like" or "Follow" it if you would like our posts to appear on your newsfeed.


Free NHS Wi-Fi now available at Oakley Health Group!


Dr Sophie Hulme

Dr Hulme has been a GP Partner (Yateley Medical Centre) since 2002. She has decided that now is the time to reduce her commitments by becoming a Salaried GP at another practice out of the area. This was planned for December, but her departure has been hastened by the need for some extensive knee surgery before she starts her new role. Dr Hulme would like to wish all of her patients well for the future and is sorry if she did not get a chance to say goodbye to each and every one. We are obviously sad to see her go and are actively look for a replacement. We want to make sure that we choose a really good replacement and this might take a little while to find the right person. In the mean time, all of the doctors are helping to look after Dr Hulme's patients and some have increased their number of sessions to help us do this.


MAKING APPOINTMENTS? HELP US TO HELP YOU

  • Phone calls for all 3 surgery sites are answered in our Help Hub Office at Yateley Medical Centre.
  • All Receptionists from all 3 surgery sites take turns working in the Help Hub
  • Call 01252 872333
  • Making a ROUTINE appointment? Try to call after 11:00am to avoid the rush
  • Avoid Mondays when you can.
  • Call after 11am for Test Results OR
  • SIGN UP for Patient Online Access – see your test results and letters from Hospital!
  • Making an appointment at the desk? You don’t need to go into the particular surgery you want the appointment at.
  • For example -  want an appointment at Hartley Corner and find yourself passing Monteagle near Waitrose? The Receptionists there can do this for you.
  • PPG (Patient Participation Group) "Top Tips" for your appointment:  "Top Tips" for your appointment with the Doctor
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Newly registered for Patient Access? Temporary Problem:

June 2018: When initially registering on the Patient Access website using the PIN letter issued to you by reception, you will find that the three surgeries sites are listed under the 'My Practice' section - DO NOT SELECT MONTEAGLE - please select either Hartley Corner or Yateley Medical Centre - either will register you with Oakley Health, which of course includes Monteagle. All available online appointments are viewable.

This issue will be resolved soon. 


Friends and Family Test (FFT)

The Friends and Family Test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.

Please click HERE to enter your feedback (anonymously).


Ear Care

As a result of recent studies (BMJ) suggesting best practice, the GPs at Oakley Health Group have agreed that we will no longer be syringing ears. If there is a build up of wax in your ear(s) please read the self-help guide

(Site updated 17/11/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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