This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

FREE TICKETS TO FOOTBALL IN ALDERSHOT for Carers & their families! See our Carers Page for details.

CERVICAL SCREENING DROP IN SESSION: Wednesday 11th September 5:30 - 7pm at Yateley Medical Centre. No need to book, but a limited number of patients can be seen. You MUST have already received a cervical screening invitation letter.      


 banner


AUGUST BANK HOLIDAY CLOSURE

The practice will be closed on Monday 26th August.

We re-open as normal on Tuesday 27th August

If you require URGENT medical care during this time contact the NHS 111 Service

Please think carefully before going to A&E or using 999 - these services are for people who are seriously injured or ill

-----------------------------------------------------------------------------------

We welcome NEW GPs to the Practice

Dr Jessica Law joined the practice in July to take over the care of Dr Anna Manning's patients. Dr Charlie Walsh returns from maternity leave in September and Dr Alice Overd will be taking over Dr Sophie Hulme's patients who have been cared for by the pool of GPs since she left last winter. In August we are being joined permanently by Dr Daniel Mason and Dr Amos Mak, who many patients will know already as they have been working with us to complete their GP qualification. They will initially be helping to cover the patients of Dr Felicity Herbert and Dr Vicky Goodall, both of whom start their maternity leaves imminently. We are also taking the opportunity to move some patients from the lists of doctors who have reduced the number of sessions they offer or have more than their fair share of patients which makes the wait for appointments with them longer.

We are fortunate to be able to attract high quality, enthusiastic young doctors to the practice. Please bear with us over the next few weeks whilst we make these changes, which will help us in our aim of offering better appointment availability with your own GP

For more information click here


ALDERSHOT CENTRE FOR HEALTH - TRAFFIC DISRUPTION NOTICE

Hospital Hill in Aldershot will be closed from this coming Monday, August 5th, for three weeks until August 25th.

 

Diversions will be in place and a shuttle bus will provide a link across the interrupted section of the usual bus route.

 

Information on our local CCG (Clinical Commissioning Group) website:  https://www.northeasthampshireandfarnhamccg.nhs.uk/news/723-hospital-hill-closed-august-5th-to-25th


NEW - MacMillan Cancer Support "Drop-in" Sessions

The practice is very happy to support a new initiative from MacMillan Cancer Support.  There will be regular "Drop-in" sessions held at our Yateley Medical Centre site (GU46 7LS)in the Health Education Room.  Anyone who would like to speak to a Macmillan Community Cancer Navigator can just pop in for a chat.

They can help direct patients to over 600 local groups and facilities that can help support them to live well with and beyond cancer.

The sessions run from 10am - 12pm as follows:

  • 6th and 13th September4th and 11th October
  • 1st and 8th November
  • 6th and 13th December

Why not call in?  Our Receptionists can direct you to the Health Education Room.

----------------------------------------------------------------------------------------------

 

Living with Diabetes - 5 week course

See our leaflet for details



MAKING APPOINTMENTS? HELP US TO HELP YOU

  • Phone calls for all 3 surgery sites are answered in our Help Hub Office at Yateley Medical Centre.
  • All Receptionists from all 3 surgery sites take turns working in the Help Hub
  • Call 01252 872333
  • Making a ROUTINE appointment? Try to call after 11:00am to avoid the rush
  • Avoid Mondays when you can.
  • Call after 11am for Test Results OR
  • SIGN UP for Patient Online Access – see your test results and letters from Hospital!
  • Making an appointment at the desk? You don’t need to go into the particular surgery you want the appointment at.
  • For example -  want an appointment at Hartley Corner and find yourself passing Monteagle near Waitrose? The Receptionists there can do this for you.
  • PPG (Patient Participation Group) "Top Tips" for your appointment:  "Top Tips" for your appointment with the Doctor
  • -----------------------------------------------------------------------------------------------------------

Newly registered for Patient Access? Temporary Problem:

When initially registering on the Patient Access website using the PIN letter issued to you by reception, you will find that the three surgeries sites are listed under the 'My Practice' section - DO NOT SELECT MONTEAGLE - please select either Hartley Corner or Yateley Medical Centre - either will register you with Oakley Health, which of course includes Monteagle. All available online appointments are viewable.


Zero Tolerance Policy

The NHS operates a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients, and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation, we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

We will try to help our patients however we can, but verbal and physical abuse will not be tolerated.


OHG Facebook page

We have a Facebook page now, where we will also post news and information about Oakley Health Group.

www.facebook.com/oakleyhealth 


Please do visit that page and "Like" or "Follow" it if you would like our posts to appear on your newsfeed.


Free NHS Wi-Fi now available at Oakley Health Group!


Friends and Family Test (FFT)

The Friends and Family Test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.

Please click HERE to enter your feedback (anonymously).


(Site updated 21/08/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website