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SATURDAY 26TH MAY - WE ARE HAVING A PROBLEM WITH OUR PHONE SYSTEM. CALLS ARE NOT GETTING THROUGH TO US. TRYING TO SORT. YATELEY MEDICAL CENTRE FRONT DESK IS OPEN FROM NOW 10am UNTIL 11:30am.  APOLOGIES .


GDPR and the National Data Opt Out

On 25th May, the Data Protection Act 2018 came into force. Oakley Health Group has ensured that we have met our responsibilities under the new legislation. Full details can be found under the "Medical Record" tab at the top of this page.

In particular, you can find:

  • Our Privacy policy
  • Detailed privacy notices for all data processing that we perform on our patients' medical information
  • Your data subject rights


In addition, NHS Digital launched the National Data Opt Out on that day. We have provided full information about this, again under the "Medical Record" tab at the top of this page.

For more information about your personal data, see the ICO's website:

"Your data matters"


Phishing Emails

Several patients have reported receiving an email about Online Services which appears to be from Oakley Health. The email address from which it is sent is not our email address and we are not currently sending any emails to patients about Online Services. We would ask that you exercise due caution. Click here for more information about phishing emails and what to do if you think you have received one.


Welcome to all Monteagle patients who joined us on 1st April 2018

Just to reassure you, you can still see your own GP at Monteagle surgery but you now have access to all the Oakley Health Group services too.

You can download a Patient Information Booklet about the practice here.

For Frequently Asked Questions about the merger click here.


Consult online

You are now able to eConsult with your own GP (or other clinicians if your GP is not available), at your own convenience and they will get back to you by the end of the next working day.

If you would like to know more watch this video

Please do read the E-Consultation/WebGP privacy policy first.
(WebGP is acting as a data controller in its own right)


Please Sign Up for Online Services

We are encouraging as many patients as possible to sign up for Online Services which include booking appointments online, accessing your medical records online (no more calling to see if your test results are back!) and ordering prescriptions online - which can then go electronically to your choice of pharmacy so you don't need to come to the surgery to collect the prescription. It's easy - if you shop online, you'll certainly be able to manage Online Services!

Register for Online Patient Access

If registered, access your account here


Breast Screening Invitations

If you are concerned about the recent media reports about errors in sending out invitations for breast screening, please click here for more information


Friends and Family Test (FFT)

The Friends and Family Test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.

Please click HERE to enter your feedback (anonymously).


Ear Care

As a result of recent studies (BMJ) suggesting best practice, the GPs at Oakley Health Group have agreed that we will no longer be syringing ears. If there is a build up of wax in your ear(s) please read the self-help guide

(Site updated 27/05/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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