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Consult online

You are now able to eConsult with your own GP (or other clinicians if your GP is not available), at your own convenience and they will get back to you by the end of the next working day.

If you would like to know more watch video



It's not too late to get vaccinated against flu. Click here to find out if you are entitled to a free flu jab and call to book an appointment.


Hampshire Health Record

Oakley Health Group no longer permits any secondary processing of our patients' data uploaded to the Hampshire Health Record (CHIE).

The HHR/CHIE office has confirmed that all secondary processing on uploaded data from patients of OHG

  • has now ceased, and that
  • data of OHG patients passed on for further secondary processing has also now been deleted

Further information about the Hampshire Health Record can be found in our "Your medical records" section.

Oakley Health Group continues to provide de-identified (anonymised and aggregate) information to relevant organisations, when justified, and will continue to engage in high-quality research requiring the explicit consent of the patients involved.


Oakley Health Group and the GDPR

Oakley Health Group has started preparation for the introduction of the General Data Protection Regulation (GDPR) on 25th May 2018, and how it affects the way that the surgery processes personal data, including sensitive health records.

You can find out more about the GDPR here.

One of the requirements of the GDPR is to provide detailed fair processing information - privacy notices - about all processing of personal data, and we have provisionally produced some draft notices. These are very much a work in progress and are likely to be expanded on as further information about compliance with the GDPR becomes available.

You can view our draft notices here.

More notices will be created as data flows are mapped out, and ultimately all notices will be formally published on this web site before 25th May.

We will ensure that patients of OHG are made aware of their rights under the new legislation and that the surgery meets its responsibilities under the GDPR.

You have the right to both:

  • Opt out of any of the data sharing schemes
  • Opt back into any of the data sharing schemes
    (that you may have already opted out of)


Full details can be found in our "Your medical records" section.

 


Times are Changing

The practice now opens its Yateley Medical Centre from 8 a.m. - 8 p.m.Monday to Friday and 08:30 - 11:30 every Saturday morning. Evening and Saturday appointments are available with GPs, nurses and Healthcare Assistants/Phlebotomists and can be booked by calling 01252 872333. These appointments are particularly aimed at patients whose work or study arrangements make it difficult for them to access care during our core opening hours. Main phone lines are open 08:30 - 20:00 and the Reception Desk in this building is open 08:00 - 20:00 too.





You Can Now Book Appointments, Order Prescriptions and View Your Medical Records ONLINE

You need to register to use this service by completing a registration form (download by clicking the link below or ask for a copy at reception). Please bring the completed registration form to reception together with some photographic identification such as a passport or photographic driving license. You will be given a letter containing your unique number with which to set up your account. Register online with this information and once this is set up, you will be able to book and cancel appointments, order repeat prescriptions and securely view your own medical records. Viewing your medical records will be particularly useful for finding out your test results - blood tests, x-rays and checking out your doctor's advice - without having to phone the practice.

Register for Online Patient Access

If registered, access your account here



Friends and Family Test (FFT)

The Friends and Family Test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click HERE to enter your feedback.


Ear Care

As a result of recent studies (BMJ) suggesting best practice, the GPs at Oakley Health Group have agreed that we will no longer be syringing ears. If there is a build up of wax in your ear(s) please read the self-help guide

(Site updated 19/02/2018)
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