Patient News

Help us help you get the right urgent care and support
15 Jun, 2022

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

  • Visit your local pharmacy
  • During the day contact your GP practice via online consultation or phone
  • Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
  • For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.

Covid Vaccination Update
10 Jun, 2022

We are now winding down our vaccination efforts over the summer, prior to the anticipated Autumn Booster programme (details will be released as soon as we get them). If you have a query about getting a vaccination for yourself or your child, please email the practice and we will contact you to discuss how best we can help.

GP Update
27 Jun, 2022

Drs Mary and Jamie Martin have worked at the surgery for almost 20 years. They have decided to leave Oakley Health Group at the end of August 2022. They have forged close relationships with patients and feel privileged to have worked with a great team. We are currently recruiting for their replacements and announcements will follow with more detail shortly. 

New Phone System
23 Feb, 2022

We launched our new phone system on Wed 20th October2021 and so far, patient feedback is overwhelmingly positive. 

Our old system was not able to cope with the huge volumes of calls we are now receiving and the contract ending means we have been able to take on board many your comments and suggestions. Many patients have told us that they are delighted at the significant improvements they have noticed when calling the practice.

Infection prevention control guidelines to remain
23 Feb, 2022

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.

Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.

Read the infection prevention control guidance for further details.

Healthier Together
23 Feb, 2022

The Healthier Together programme relies upon patients and healthcare professionals working together to improve how local healthcare is delivered. 

The website provide advice for parents, young people and pregnant women, and clinical resources to support healthcare professionals – which means that your child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see.


COVID-19 Booster Vaccination - Update
23 Feb, 2022

We are proud that the local area is one of the highest vaccinated places in the whole country.

We are still booking appointments for Boosters, second doses and first doses. Use the booking link sent to your mobile phone or call us on 01252 872333 (Option 2) to book or enquire about eligibility.

For more information about aspects of Covid, you can visit Coronavirus (COVID-19) - NHS (www.nhs.uk)

Coronavirus (COVID-19)
23 Feb, 2022

Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Get the latest NHS information and advice about coronavirus (COVID-19).

Check if you or your child has coronavirus symptoms

Find out about the main symptoms of coronavirus and what to do if you have them.

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with.

Testing and tracing

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.

GOV.UK: coronavirus – guidance and support

Government information and advice.

A&E High Demand
14 Mar, 2022

The Emergency Departments at Wexham Park and Frimley Park hospitals are currently experiencing an increasing level of demand which is likely to continue throughout this weekend. Please only attend if you have severe symptoms or suffering from a life-threatening condition. Check out our Know Where To Go  guide for advice on how to get the help you need quickly and close to home. Remember, if it’s less than an emergency, call 111.