The Oakley Health Group will be CLOSED  from 12.30pm – 6.30pm on Thursday 27th June

for essential staff training organised by the Frimley ICB
 

Local doctors & nurses will be working, if you need urgent medical advice when we are closedcall the NHS 111 service

Urgent treatment, walk-in and minor injury centres will be open


A&E or 999 is only for people who have suffered a serious injury or a life-threatening emergency.

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Patient News

29 May, 2024
Oakley Health Group - A Training Practice

The Oakley Health Group is a training practice, this means we host several qualified doctors who are training to be GPs. They are often called GP Registrars. We also host student nurses, paramedics and other health care professionals who spend time with us at the surgery as part of their university courses.

At present we are training some of our own Practice Nurses to see adult patients with minor illnesses. This will help us provide more same day appointments for conditions such as chest infections or tonsilitis. Once they have seen a patient, they will need to discuss the plan they have made with the Duty GP to make sure it is appropriate, and the Duty GP will need to prescribe any medication required such as antibiotics.

Training the GPs of the future is hugely important and the best way for them to learn is to take an active part in consulting with patients in a GP surgery. They are closely supervised by fully trained and accredited supervising GPs. Having GP Registrars also helps us to offer more face to face and telephone appointments and the waiting times for these are often shorter than for our contracted GPs.

The Oakley Health Group sometimes hosts Foundation Level 2 Doctors (FY2) who can provide face to face appointments. These doctors have worked for at least a year in hospitals and are working for the first time in a GP setting so they will often need to discuss consultations with their supervisors. They have longer appointments than other doctors at the surgery.

Once a doctor has decided to train as a GP, they enter a 3-year training programme. This is called the GP Vocational Training Scheme (GPVTS). Part of their training is to video their consultations so these can be watched back with supervisors to provide feedback on their performance. A consultation will never be recorded without consent and a patient can say no to having a consultation recorded.

GPVTS year 1-2 have more experience than an FY2 and some will have a large amount of experience in other specialisms within medicine. They will see patients face to face and have telephone appointments and will need to seek advice from their supervisors at times.

GPVTS year 3 usually spend a whole year in the same GP practice. By the end of the year, they will be working as a fully qualified GP with similar appointment times as the contracted GPs. They may occasionally need to ask for advice from their supervisor. As part of their final year, they undertake a clinic examination, this is an online video consultation. To help them prepare for this they do some online video consultations with our patients.

I thank you for your support in our training efforts.

Dr Jamie Buxton

GP Partner and Training & Supervision Lead.

The Oakley Health Group is a training practice, this means we host several qualified doctors who are training to be GPs. They are often called GP Registrars. We also host student nurses, paramedics and other health care professionals who spend time with us at the surgery as part of their university courses.

At present we are training some of our own Practice Nurses to see adult patients with minor illnesses. This will help us provide more same day appointments for conditions such as chest infections or tonsilitis. Once they have seen a patient, they will need to discuss the plan they have made with the Duty GP to make sure it is appropriate, and the Duty GP will need to prescribe any medication required such as antibiotics.

Training the GPs of the future is hugely important and the best way for them to learn is to take an active part in consulting with patients in a GP surgery. They are closely supervised by fully trained and accredited supervising GPs. Having GP Registrars also helps us to offer more face to face and telephone appointments and the waiting times for these are often shorter than for our contracted GPs.

The Oakley Health Group sometimes hosts Foundation Level 2 Doctors (FY2) who can provide face to face appointments. These doctors have worked for at least a year in hospitals and are working for the first time in a GP setting so they will often need to discuss consultations with their supervisors. They have longer appointments than other doctors at the surgery.

Once a doctor has decided to train as a GP, they enter a 3-year training programme. This is called the GP Vocational Training Scheme (GPVTS). Part of their training is to video their consultations so these can be watched back with supervisors to provide feedback on their performance. A consultation will never be recorded without consent and a patient can say no to having a consultation recorded.

GPVTS year 1-2 have more experience than an FY2 and some will have a large amount of experience in other specialisms within medicine. They will see patients face to face and have telephone appointments and will need to seek advice from their supervisors at times.

GPVTS year 3 usually spend a whole year in the same GP practice. By the end of the year, they will be working as a fully qualified GP with similar appointment times as the contracted GPs. They may occasionally need to ask for advice from their supervisor. As part of their final year, they undertake a clinic examination, this is an online video consultation. To help them prepare for this they do some online video consultations with our patients.

I thank you for your support in our training efforts.

Dr Jamie Buxton

GP Partner and Training & Supervision Lead.

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Walk-in Cervical Screening Clinics

WALK-IN CERVICAL SCREENING CLINICS @ Yateley Medical Centre

Wednesday 15th May - 5:00pm – 7:30pm

Saturday 22nd June - 9:00am – 10:30am

Please come along to our walk-in cervical screening clinics at Yateley Medical Centre, we will book appointments as you arrive, until the clinic is full.

You are eligible if:

- You received an invitation letter from NHS

- Aged 25–49 & not had a smear in 3 years

- Aged 50-64 & not had a smear in 5 years

If you are unable to attend, we have appointments available at all 3 sites, call reception to book one.

 

 

 

 

                                                                                                                                                                                                                                    

 

WALK-IN CERVICAL SCREENING CLINICS @ Yateley Medical Centre

Wednesday 15th May - 5:00pm – 7:30pm

Saturday 22nd June - 9:00am – 10:30am

Please come along to our walk-in cervical screening clinics at Yateley Medical Centre, we will book appointments as you arrive, until the clinic is full.

You are eligible if:

- You received an invitation letter from NHS

- Aged 25–49 & not had a smear in 3 years

- Aged 50-64 & not had a smear in 5 years

If you are unable to attend, we have appointments available at all 3 sites, call reception to book one.

 

 

 

 

                                                                                                                                                                                                                                    

 

3 May, 2024
18 Apr, 2024
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NHS Services

Make the right choice

To help with demand & save GP appointments in order to help create more accessibility to routine GP appointments, take the following steps:

  1. SELF-CARE: Stock up your medicine cabinets & take care of all minor ailments such as minor cuts, grazes, bruises, or sprains, coughs & colds, diarrhoea & vomiting, general aches & pains. There are many Apps you can use to help with self-care such as  Healthier Together (what0-18.nhs.uk) Self-Management Support Platform for MSK Injuries and Conditions (getubetter.com) NHS App and your NHS account - NHS (www.nhs.uk)
  2. PHARMACY: If you have tried self-care & the problem has persisted,  before you contact the GP surgery, try Pharmacy First - Community pharmacies offer a more convenient way to access healthcare & that includes the following 7 conditions that pharmacists can treat: Ear infections in children, impetigo, infected insect bites, shingles in adults, sinusitis, sore throats & uncomplicated urinary tract infections in adult women. 
  3. URGENT TREATMENT CENTRE: For breaks & sprains, cuts & bruises that can't be treated at home, stomach pain, skin infections & rashes, fever, mental health concerns, chest infections, mild allergic reactions, visit your local urgent treatment centre/walk-in clinic: Aldershot Urgent Care Centre Bracknell Urgent Care Centre - One Medical Group
  4. DENTIST: Please contact your registered NHS dentist or contact NHS 111 if you require urgent dental care. Dental care will not be treated at a pharmacy, NHS urgent treatment centre or GP surgery.
  5. NHS 111: If you need urgent medical advice outside of GP surgery hours (evenings & weekends), or you are feeling generally unwell & want medical advice, contact the NHS 111 service
  6. GP SURGERY: Contact your GP if your have persistent symptoms that have not been treated by trying the the options above, you are in chronic pain, for long term conditions & for prescriptions.
  7. A&E or 999: This option should only be used in an emergency, for critical illness or severe injury - Chest pains/heart attack, choking, seizures, serious blood loss, stroke, mental health crisis (suicidal, self-harm), car accidents, assault, sepsis.
     

Make the right choice

To help with demand & save GP appointments in order to help create more accessibility to routine GP appointments, take the following steps:

  1. SELF-CARE: Stock up your medicine cabinets & take care of all minor ailments such as minor cuts, grazes, bruises, or sprains, coughs & colds, diarrhoea & vomiting, general aches & pains. There are many Apps you can use to help with self-care such as  Healthier Together (what0-18.nhs.uk) Self-Management Support Platform for MSK Injuries and Conditions (getubetter.com) NHS App and your NHS account - NHS (www.nhs.uk)
  2. PHARMACY: If you have tried self-care & the problem has persisted,  before you contact the GP surgery, try Pharmacy First - Community pharmacies offer a more convenient way to access healthcare & that includes the following 7 conditions that pharmacists can treat: Ear infections in children, impetigo, infected insect bites, shingles in adults, sinusitis, sore throats & uncomplicated urinary tract infections in adult women. 
  3. URGENT TREATMENT CENTRE: For breaks & sprains, cuts & bruises that can't be treated at home, stomach pain, skin infections & rashes, fever, mental health concerns, chest infections, mild allergic reactions, visit your local urgent treatment centre/walk-in clinic: Aldershot Urgent Care Centre Bracknell Urgent Care Centre - One Medical Group
  4. DENTIST: Please contact your registered NHS dentist or contact NHS 111 if you require urgent dental care. Dental care will not be treated at a pharmacy, NHS urgent treatment centre or GP surgery.
  5. NHS 111: If you need urgent medical advice outside of GP surgery hours (evenings & weekends), or you are feeling generally unwell & want medical advice, contact the NHS 111 service
  6. GP SURGERY: Contact your GP if your have persistent symptoms that have not been treated by trying the the options above, you are in chronic pain, for long term conditions & for prescriptions.
  7. A&E or 999: This option should only be used in an emergency, for critical illness or severe injury - Chest pains/heart attack, choking, seizures, serious blood loss, stroke, mental health crisis (suicidal, self-harm), car accidents, assault, sepsis.
     
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New GP

The Oakley Health Group are pleased to welcome our new GP, Dr Sonam Gurung to the practice.

As we currently have 3 GPs with the surname Gurung in the team, we ask that patients emphasise their first name when requesting an appointment with or referring to one of these doctors:

Dr Anita Gurung

Dr Rashmi Gurung

Dr Sonam Gurung

The Oakley Health Group are pleased to welcome our new GP, Dr Sonam Gurung to the practice.

As we currently have 3 GPs with the surname Gurung in the team, we ask that patients emphasise their first name when requesting an appointment with or referring to one of these doctors:

Dr Anita Gurung

Dr Rashmi Gurung

Dr Sonam Gurung

3 Apr, 2024
20 Mar, 2024
EASTER 2024

The practice will be CLOSED

on

Friday 29th March (Good Friday)

Monday 1st April (Easter Monday)

Local doctors & nurses will be working, so if you need urgent medical advice when we are closed, call the NHS 111 service

Urgent treatment, walk-in & minor injury centres will be open

A&E or 999 is only for people who are seriously injured or critically ill

The practice will be CLOSED

on

Friday 29th March (Good Friday)

Monday 1st April (Easter Monday)

Local doctors & nurses will be working, so if you need urgent medical advice when we are closed, call the NHS 111 service

Urgent treatment, walk-in & minor injury centres will be open

A&E or 999 is only for people who are seriously injured or critically ill

Frimley - Blood Tests

If you are asked to have a blood test at Frimley Park Hospital, these are done in the Outpatients Department.

To safely manage the flow of patients and avoid overcrowded waiting areas, they have implemented a booking system:

Booking your blood test | NHS Frimley Health Foundation Trust

https://www.fhft.nhs.uk/services/blood-tests/booking-your-blood-test/

Helpline – 0300 613 4117

If you are asked to have a blood test at Frimley Park Hospital, these are done in the Outpatients Department.

To safely manage the flow of patients and avoid overcrowded waiting areas, they have implemented a booking system:

Booking your blood test | NHS Frimley Health Foundation Trust

https://www.fhft.nhs.uk/services/blood-tests/booking-your-blood-test/

Helpline – 0300 613 4117

6 Mar, 2024
29 Feb, 2024
Mary Jeffries - Retirement

Practice Nurse Mary Jeffries has retired - She asked us to publish the following:

Thank you to colleagues and patients for the gifts, flowers, cards and good wishes on my recent retirement.

It has been a privilege and honour to look after the Oakley Health patients.  Thank you to all the volunteers and bank staff who supported us during covid vaccination and flu clinics.  The Yateley spirit helped us through a difficult time for all. 

With best wishes Mary Jeffries

Practice Nurse Mary Jeffries has retired - She asked us to publish the following:

Thank you to colleagues and patients for the gifts, flowers, cards and good wishes on my recent retirement.

It has been a privilege and honour to look after the Oakley Health patients.  Thank you to all the volunteers and bank staff who supported us during covid vaccination and flu clinics.  The Yateley spirit helped us through a difficult time for all. 

With best wishes Mary Jeffries

Roadworks on Oaklands (The Green), Yateley

Please be aware that on Monday the 26th February from 8am to 4pm Oaklands road access will be closed to traffic. Access for residents and businesses will be maintained wherever possible. Pedestrian access will always be available.

If you need to make a journey during the works, please allow a little extra time. Operatives stationed throughout the site will be happy to assist either by directing you via a diversion, or through the works via the safest route. 

If you have an appointment at the Yateley Medical Centre, we suggest that you allow more time than you normally would and where possible avoid driving.

Please be aware that on Monday the 26th February from 8am to 4pm Oaklands road access will be closed to traffic. Access for residents and businesses will be maintained wherever possible. Pedestrian access will always be available.

If you need to make a journey during the works, please allow a little extra time. Operatives stationed throughout the site will be happy to assist either by directing you via a diversion, or through the works via the safest route. 

If you have an appointment at the Yateley Medical Centre, we suggest that you allow more time than you normally would and where possible avoid driving.

23 Feb, 2024
12 Feb, 2024
Testing for gene faults in people with Jewish ancestry

If you are over 18 and have Jewish ancestry (at least one Jewish grandparent) you can now be tested for gene faults in the BRCA genes using a simple saliva test. 

Jewish people have a higher risk of having a BRCA gene fault which could increase the risk of developing certain types of cancer.  

The BRCA gene test will identify those people who may be at higher risk of developing these cancers leading to more cancers being prevented or detected earlier.

Find out more and register for the test here: NHS Jewish BRCA Programme

This programme is self-referral only. There is no need to contact your GP surgery. For questions or support, call the genetic counselling hotline 020 3437 6001  

This service is provided by the NHS in collaboration with Jnetics  and Chai Cancer Care

If you are over 18 and have Jewish ancestry (at least one Jewish grandparent) you can now be tested for gene faults in the BRCA genes using a simple saliva test. 

Jewish people have a higher risk of having a BRCA gene fault which could increase the risk of developing certain types of cancer.  

The BRCA gene test will identify those people who may be at higher risk of developing these cancers leading to more cancers being prevented or detected earlier.

Find out more and register for the test here: NHS Jewish BRCA Programme

This programme is self-referral only. There is no need to contact your GP surgery. For questions or support, call the genetic counselling hotline 020 3437 6001  

This service is provided by the NHS in collaboration with Jnetics  and Chai Cancer Care

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Carers - Home & Well Hubs
31 Jan, 2024
24 Jan, 2024
MMR Vaccination

Measles cases are likely to spread rapidly unless more people are vaccinated, the UK Health Security Agency says.

More than four million parents and carers, as well as many young adults, are being contacted because they, or their children, have missed out on one, or both, doses of the measles, mumps, rubella (MMR) vaccine.

How can I get the MMR vaccine?

The first MMR dose is usually administered at 12 months old, while the second jab is administered around three years and four months old.

Adults and children can be vaccinated at any point by their GP if they have missed their initial doses.

If you or your child has not been vaccinated, contact the surgery to book an appointment for an MMR vaccination. 

What is measles and what are the symptoms?

Measles is a highly contagious disease which is spread by coughs and sneezes.

Common symptoms include:

  • high fever
  • sore, red and watery eyes
  • coughing
  • sneezing

Small white spots may appear inside the mouth.

A blotchy red or brown rash usually appears after a few days, typically on the face and behind the ears, before spreading to the rest of the body.

It can be harder to see on brown and black skin.

Measles normally clears up within seven to 10 days. However, complications can include pneumonia, meningitis, blindness and seizures.

Babies and young children, pregnant women and those with a weakened immune system are at increased risk.

Measles can be fatal, but this is rare.

Can adults get measles?

You can catch measles at any age.

If you catch it while pregnant, the disease can lead to stillbirth, miscarriage or babies being born small.

The NHS urges adults to ensure they have had both doses of the MMR vaccine before starting a family.

What should you do if you get measles?

The NHS advises patients to:

  • take paracetamol or ibuprofen to relieve fever, aches and pains - aspirin should not be given to children under 16 years old
  • rest and drink plenty of fluids
  • wash their hands regularly with soap, and clean their eyes with damp cotton wool
  • put used tissues and cotton wool in the bin

You should go to A&E or phone 999 if you or your child:

  • have shortness of breath
  • have a high temperature that does not come down with paracetamol or ibuprofen
  • are coughing up blood
  • feel drowsy or confused
  • have fits (convulsions)

Pregnant women or those with a weakened immune system should seek urgent medical advice after contact with someone with measles.

 

 

Measles cases are likely to spread rapidly unless more people are vaccinated, the UK Health Security Agency says.

More than four million parents and carers, as well as many young adults, are being contacted because they, or their children, have missed out on one, or both, doses of the measles, mumps, rubella (MMR) vaccine.

How can I get the MMR vaccine?

The first MMR dose is usually administered at 12 months old, while the second jab is administered around three years and four months old.

Adults and children can be vaccinated at any point by their GP if they have missed their initial doses.

If you or your child has not been vaccinated, contact the surgery to book an appointment for an MMR vaccination. 

What is measles and what are the symptoms?

Measles is a highly contagious disease which is spread by coughs and sneezes.

Common symptoms include:

  • high fever
  • sore, red and watery eyes
  • coughing
  • sneezing

Small white spots may appear inside the mouth.

A blotchy red or brown rash usually appears after a few days, typically on the face and behind the ears, before spreading to the rest of the body.

It can be harder to see on brown and black skin.

Measles normally clears up within seven to 10 days. However, complications can include pneumonia, meningitis, blindness and seizures.

Babies and young children, pregnant women and those with a weakened immune system are at increased risk.

Measles can be fatal, but this is rare.

Can adults get measles?

You can catch measles at any age.

If you catch it while pregnant, the disease can lead to stillbirth, miscarriage or babies being born small.

The NHS urges adults to ensure they have had both doses of the MMR vaccine before starting a family.

What should you do if you get measles?

The NHS advises patients to:

  • take paracetamol or ibuprofen to relieve fever, aches and pains - aspirin should not be given to children under 16 years old
  • rest and drink plenty of fluids
  • wash their hands regularly with soap, and clean their eyes with damp cotton wool
  • put used tissues and cotton wool in the bin

You should go to A&E or phone 999 if you or your child:

  • have shortness of breath
  • have a high temperature that does not come down with paracetamol or ibuprofen
  • are coughing up blood
  • feel drowsy or confused
  • have fits (convulsions)

Pregnant women or those with a weakened immune system should seek urgent medical advice after contact with someone with measles.

 

 

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Cold Weather Warning

In this cold weather, don’t forget to look out for anyone close to you who might struggle with the drop in temperature

Check the list of people at higher risk https://orlo.uk/OfPXP

In this cold weather, don’t forget to look out for anyone close to you who might struggle with the drop in temperature

Check the list of people at higher risk https://orlo.uk/OfPXP

11 Jan, 2024
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National Diabetes Experience Survey
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Pharmacy Christmas Opening Hours

Your pharmacy may be closed over Christmas and New Year, which is why it's good to be prepared if you rely on regular medication. 

You can find pharmacy opening times here: 

https://orlo.uk/D6G9m

 

Your pharmacy may be closed over Christmas and New Year, which is why it's good to be prepared if you rely on regular medication. 

You can find pharmacy opening times here: 

https://orlo.uk/D6G9m

 

19 Dec, 2023
6 Dec, 2023
Fake Weight Loss Pens

The Medicines and Healthcare products Regulatory Agency (MHRA) have issued a warning to the public after reports of fake Ozempic (Semaglutide) & Saxenda (Liraglutide) pens are being obtained by members of the UK public through non-legitimate routes.

This is a reminder that buying prescription-only medicines online without a prescription poses a direct danger to health. With any medicines bought outside of the legal supply chain, the contents may not match the ingredients on the label. Please be sure to only source prescription-only medications via a prescription issued by a qualified healthcare professional.

For more information about the falsified Ozempic and Saxenda pens, please see the link below.

MHRA warns of unsafe fake weight loss pens - GOV.UK (www.gov.uk)

The Medicines and Healthcare products Regulatory Agency (MHRA) have issued a warning to the public after reports of fake Ozempic (Semaglutide) & Saxenda (Liraglutide) pens are being obtained by members of the UK public through non-legitimate routes.

This is a reminder that buying prescription-only medicines online without a prescription poses a direct danger to health. With any medicines bought outside of the legal supply chain, the contents may not match the ingredients on the label. Please be sure to only source prescription-only medications via a prescription issued by a qualified healthcare professional.

For more information about the falsified Ozempic and Saxenda pens, please see the link below.

MHRA warns of unsafe fake weight loss pens - GOV.UK (www.gov.uk)

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Christmas Day Lunch

Yateley Industries are hosting the Yateley Community Christmas Lunch for anyone who will be on their own on Christmas Day.

12.30pm - 3.30pm - Lunch served at 1pm

There is no charge for this event but places must be booked in advance.

Yateley Industries are hosting the Yateley Community Christmas Lunch for anyone who will be on their own on Christmas Day.

12.30pm - 3.30pm - Lunch served at 1pm

There is no charge for this event but places must be booked in advance.

29 Nov, 2023
21 Nov, 2023
World Antibiotic Awareness Week

Antibiotics are essential medicines for treating bacterial infections in both humans and animals. 

Antibiotics are losing their effectiveness at an increasing rate. 

Bacteria can adapt and find ways to survive the effects of an antibiotic. They become ‘antibiotic resistant’ so that the antibiotic no longer works. The more you use an antibiotic, the more bacteria become resistant to it. 

Antibiotics should be taken as prescribed, never saved for later or shared with others; it is important we use antibiotics in the right way, the right drug, at the right dose, at the right time for the right duration. Appropriate use of antibiotics will slow down the development of antibiotic resistance. 

There are very few new antibiotics in the development pipeline, which is why it is important we use our existing antibiotics wisely and make sure these life-saving medicines continue to stay effective for us, our children and grandchildren. 

Many antibiotics are prescribed and used for mild infections when they don’t need to be. All colds and most coughs, sinusitis, otitis media (earache) and sore throats get better without antibiotics. 

Community pharmacists are well placed to help provide advice on over the counter medicines to manage symptoms and help with self-care. 

Individuals (the public, healthcare professionals, educators and leaders) can take action by choosing a pledge and becoming an Antibiotic Guardian: www.antibioticguardian.com

Antibiotics are essential medicines for treating bacterial infections in both humans and animals. 

Antibiotics are losing their effectiveness at an increasing rate. 

Bacteria can adapt and find ways to survive the effects of an antibiotic. They become ‘antibiotic resistant’ so that the antibiotic no longer works. The more you use an antibiotic, the more bacteria become resistant to it. 

Antibiotics should be taken as prescribed, never saved for later or shared with others; it is important we use antibiotics in the right way, the right drug, at the right dose, at the right time for the right duration. Appropriate use of antibiotics will slow down the development of antibiotic resistance. 

There are very few new antibiotics in the development pipeline, which is why it is important we use our existing antibiotics wisely and make sure these life-saving medicines continue to stay effective for us, our children and grandchildren. 

Many antibiotics are prescribed and used for mild infections when they don’t need to be. All colds and most coughs, sinusitis, otitis media (earache) and sore throats get better without antibiotics. 

Community pharmacists are well placed to help provide advice on over the counter medicines to manage symptoms and help with self-care. 

Individuals (the public, healthcare professionals, educators and leaders) can take action by choosing a pledge and becoming an Antibiotic Guardian: www.antibioticguardian.com

Dr Chioma Ani

We are delighted to welcome Dr Chioma Ani to the practice. She has returned to Hampshire after spending some time working as a GP in Liverpool. Her clinical interests are Women & Children's healthcare.

Dr Dalia Hasan will be leaving the Oakley Health Group at the end of November & we wish her all the best in her future career. Dr Ani will be taking over Dr Hasan's patient list.

 We are sad to see Dalia go but warmly welcome Chioma to the Oakley Health Group team.

We are delighted to welcome Dr Chioma Ani to the practice. She has returned to Hampshire after spending some time working as a GP in Liverpool. Her clinical interests are Women & Children's healthcare.

Dr Dalia Hasan will be leaving the Oakley Health Group at the end of November & we wish her all the best in her future career. Dr Ani will be taking over Dr Hasan's patient list.

 We are sad to see Dalia go but warmly welcome Chioma to the Oakley Health Group team.

15 Nov, 2023
13 Nov, 2023
Patient Survey Results

In August 2023 we released a Patient Survey. This was added to our website, Facebook & Instagram. Paper copies were put in the waiting rooms & posters put up by reception & on our TV screens. 

We would like to thank everyone who took the time to give us feedback. The survey results will be used to review the common themes & address them. Updates will be published in future newsletters & on the website.

Please find attached a copy of the results.

https://oakleyhealth.org/docs/J82049/PATIENT%20SURVEY%20RESULTS.pdf

 

In August 2023 we released a Patient Survey. This was added to our website, Facebook & Instagram. Paper copies were put in the waiting rooms & posters put up by reception & on our TV screens. 

We would like to thank everyone who took the time to give us feedback. The survey results will be used to review the common themes & address them. Updates will be published in future newsletters & on the website.

Please find attached a copy of the results.

https://oakleyhealth.org/docs/J82049/PATIENT%20SURVEY%20RESULTS.pdf

 

Fleet Community Hospital - X-Ray Service

Due to a power outage, Fleet Community Hospital are having to suspend their X-ray services. This means they are going to close the service to undertake urgent and significant upgrade work. The service will reopen in January 2024.

While upgrade works are underway, patients who need to use a walk-in X-ray service can be sent to Farnham Hospital in the first instance, with Aldershot Centre for Health or Frimley Park Hospital as other alternatives.

Statement from Fleet Community Hospital: 

Due to the rapid deterioration of our equipment and now with this power outage, we have had to act quickly with an upgrade. Once complete, it will ensure we can continue to provide a high-quality X-ray service out of Fleet Community Hospital. With upgraded equipment we will be able to provide a faster and more efficient service for the local population, as well as a reduced radiation dose per examination, thanks to updated technology we’ll be using. By upgrading now, we’re also ensuring that we’ll be reopening our service in time for our busiest period of the year.

Due to a power outage, Fleet Community Hospital are having to suspend their X-ray services. This means they are going to close the service to undertake urgent and significant upgrade work. The service will reopen in January 2024.

While upgrade works are underway, patients who need to use a walk-in X-ray service can be sent to Farnham Hospital in the first instance, with Aldershot Centre for Health or Frimley Park Hospital as other alternatives.

Statement from Fleet Community Hospital: 

Due to the rapid deterioration of our equipment and now with this power outage, we have had to act quickly with an upgrade. Once complete, it will ensure we can continue to provide a high-quality X-ray service out of Fleet Community Hospital. With upgraded equipment we will be able to provide a faster and more efficient service for the local population, as well as a reduced radiation dose per examination, thanks to updated technology we’ll be using. By upgrading now, we’re also ensuring that we’ll be reopening our service in time for our busiest period of the year.

7 Nov, 2023
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Thank You

We would like to thank everyone who kindly brought in donations to the Covid & Flu clinics for the Yateley Community Pantry & Hart Foodbank.

We would also like to thank all of the volunteers who gave so generously of their time to help at these clinics.

We would like to thank everyone who kindly brought in donations to the Covid & Flu clinics for the Yateley Community Pantry & Hart Foodbank.

We would also like to thank all of the volunteers who gave so generously of their time to help at these clinics.

New Salaried GP

We are delighted to welcome Dr Ana-Maria Al Soodi to the practice. She has joined us from the Reading & Newbury GP area, she was previously an ENT doctor at the Royal Berks Hospital.

Dr Al Soodi has taken over the patient list of Dr Amos Mak, who has relocated his young family to be nearer his parents. Thank you for all of the kind messages he received before he left. We are sad to see him go but warmly welcome Dr Al Soodi to the Oakley Health Group team.

We are delighted to welcome Dr Ana-Maria Al Soodi to the practice. She has joined us from the Reading & Newbury GP area, she was previously an ENT doctor at the Royal Berks Hospital.

Dr Al Soodi has taken over the patient list of Dr Amos Mak, who has relocated his young family to be nearer his parents. Thank you for all of the kind messages he received before he left. We are sad to see him go but warmly welcome Dr Al Soodi to the Oakley Health Group team.

27 Sep, 2023
13 Sep, 2023
Controlled Medication

IMPORTANT INFORMATION ABOUT YOUR PRESCRIPTION

For all our Oakley Health Patients taking a regular Controlled Medication, please read the following:

“The Department of Health has advised that the maximum quantity of Controlled Medication prescribed at any one time, should not be more than 30 days”.

As a result, we will be reviewing ALL existing controlled drug prescriptions and amending the quantities. Going forwards, we will be following the guidelines above.

Please be aware if you usually have more than 28 days of Controlled Medication prescribed, this will affect you.

Please take this into account when re-ordering your prescriptions. Remember we ask for 72 working hours to action prescription requests!

We apologise for any inconvenience this may cause; however, this is a matter of patient safety.

If you have any concerns or questions regarding this, please don’t hesitate to contact our Pharmacy Team.

Examples of common controlled medication includes:

- Morphine (Zomorph, MST Continus, )

- Methylphenidate (Concerta XL)

- Lisdexamfetamine (Elvanse)

- Buprenorphine (Butec, BuTrans, Bunov)

- Fentanyl (Matrifen, Durogesic DTrans)

IMPORTANT INFORMATION ABOUT YOUR PRESCRIPTION

For all our Oakley Health Patients taking a regular Controlled Medication, please read the following:

“The Department of Health has advised that the maximum quantity of Controlled Medication prescribed at any one time, should not be more than 30 days”.

As a result, we will be reviewing ALL existing controlled drug prescriptions and amending the quantities. Going forwards, we will be following the guidelines above.

Please be aware if you usually have more than 28 days of Controlled Medication prescribed, this will affect you.

Please take this into account when re-ordering your prescriptions. Remember we ask for 72 working hours to action prescription requests!

We apologise for any inconvenience this may cause; however, this is a matter of patient safety.

If you have any concerns or questions regarding this, please don’t hesitate to contact our Pharmacy Team.

Examples of common controlled medication includes:

- Morphine (Zomorph, MST Continus, )

- Methylphenidate (Concerta XL)

- Lisdexamfetamine (Elvanse)

- Buprenorphine (Butec, BuTrans, Bunov)

- Fentanyl (Matrifen, Durogesic DTrans)

SCAM ALERT

If you receive a phone call from someone claiming to work for Anima, this is a SCAM.

One of our patients called us to say that they received a call from Anima asking for money.

Quote from Anima:
"Anima will never phone a patient directly without explicit written consent first, and we will share our phone number in advance so they know who it is that's calling. "

All patient information is highly confidential.

If you receive a phone call from someone claiming to work for Anima, this is a SCAM.

One of our patients called us to say that they received a call from Anima asking for money.

Quote from Anima:
"Anima will never phone a patient directly without explicit written consent first, and we will share our phone number in advance so they know who it is that's calling. "

All patient information is highly confidential.

25 Aug, 2023
8 Aug, 2023
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Anima

Don’t wait until you are ill, register for Anima now so you are ready should the time come when you need our services. 

www.patients.animahealth. com/signUp 

Every medical request that is submitted is triaged by a GP, who will decide on the next steps for your enquiry. This could be to book an appointment, prescribe medication or forward the request to the patient’s usual GP for continuation of care.

Don’t wait until you are ill, register for Anima now so you are ready should the time come when you need our services. 

www.patients.animahealth. com/signUp 

Every medical request that is submitted is triaged by a GP, who will decide on the next steps for your enquiry. This could be to book an appointment, prescribe medication or forward the request to the patient’s usual GP for continuation of care.

How you make a complaint about primary care services has changed

There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:

o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or

o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.

After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:

South East Complaints Hub

NHS Frimley ICB

Aldershot Centre for Health

Hospital Hill 

Aldershot 

Hampshire 

GU11 1AY

Phone number: 0300 561 0290 

Email address: frimleyicb.southeastcomplaints@nhs.net

As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.

Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.

Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.

Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.

There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:

o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or

o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.

After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:

South East Complaints Hub

NHS Frimley ICB

Aldershot Centre for Health

Hospital Hill 

Aldershot 

Hampshire 

GU11 1AY

Phone number: 0300 561 0290 

Email address: frimleyicb.southeastcomplaints@nhs.net

As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.

Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.

Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.

Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.

4 Aug, 2023
18 Aug, 2023
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NHS App: A More Secure and Reliable Way to Receive Messages from Your Surgery

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

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Patient Survey

https://forms.office.com/e/uYhxeRd5MP

Please support us in improving our service.

We value your feedback & invite you to complete our patient survey.

This will be available throughout August

 

https://forms.office.com/e/uYhxeRd5MP

Please support us in improving our service.

We value your feedback & invite you to complete our patient survey.

This will be available throughout August

 

5 Jun, 2023
Anima - the fastest way to get the care you need

Our new online system "Anima" has now launched. We are a pilot practice for this new system, which we hope will get you the help you need efficiently, whilst making the most of the skills of the whole practice team. We hope one of the benefits will be that patients with complex conditions will be able to enjoy more consistent care from their own GP.

What is Anima?

You can use Anima to submit any non-urgent requests to the practice from your phone, tablet or computer. You can use this system for all queries both medical and administrative. We will review your request and ensure that you get the care you need.

This means you won’t always need to call or visit the practice to get help.

Of course, if online is not for you, then a Receptionist will still be on hand to take your call but for many of our patients, we are certain that once you have using Anima, you will not look back!

Thank you, as always, for your support.

Dr Karl Bennett

Senior Partner

 

 

Our new online system "Anima" has now launched. We are a pilot practice for this new system, which we hope will get you the help you need efficiently, whilst making the most of the skills of the whole practice team. We hope one of the benefits will be that patients with complex conditions will be able to enjoy more consistent care from their own GP.

What is Anima?

You can use Anima to submit any non-urgent requests to the practice from your phone, tablet or computer. You can use this system for all queries both medical and administrative. We will review your request and ensure that you get the care you need.

This means you won’t always need to call or visit the practice to get help.

Of course, if online is not for you, then a Receptionist will still be on hand to take your call but for many of our patients, we are certain that once you have using Anima, you will not look back!

Thank you, as always, for your support.

Dr Karl Bennett

Senior Partner

 

 

Green light for a new state-of-the-art Frimley Park Hospital

Frimley Park Hospital will be replaced with a state-of-the-art new hospital following the announcement that it has been included in the Government’s New Hospital Programme. National funding has been approved to build a new hospital. 

Neil Dardis, Frimley Health NHS Foundation Trust Chief Executive, said: “I am absolutely delighted that we have got the go ahead for this once-in-a-generation opportunity to improve healthcare for the communities we serve. This much-needed new hospital will provide the modern and efficient environment our patients and staff deserve. We plan to take the opportunity of the New Hospital Programme funding to develop the best healthcare facility in the country. 

“Our ambition is to provide the highest quality urgent, planned and specialised care in the most modern environment, as well as deliver first class community care. We will ensure that all these services are delivered from a hospital incorporating the very latest sustainability and environmental initiatives and cutting-edge digital technology. We are so excited to be leading this initiative that will transform the future of healthcare for people in and around Frimley.” 

Frimley Health’s clinical teams and advisers have recommended that a new site should be found for the new hospital to avoid the significant disruption to patients, services and staff that would be inevitable if an attempt was made to redevelop the current site. This would require a phased demolition and rebuild over many years on a site which is already overly congested. 

A range of opportunities will therefore be created for patients, staff, the local community and other stakeholders to be involved and engaged in all stages of the new hospital development. 

The new hospital will enable the transformation of services for patients and the local community – it will significantly improve patient care, experience and outcomes within an ultra-modern environment for the benefit of patients, visitors and staff including:

 • a significantly increased proportion of single en-suite rooms and more beds in a much improved environment to better meet the needs of the local population

 • improved and extended facilities that will enable more patients to be diagnosed and treated in the same visit 

 • more state-of-the-art operating theatres to treat more patients

 • smart use of the latest digital technology and IT infrastructure to greatly improve the experience of patients and staff

 • a host of environmental benefits including improved energy efficiency and sustainability

 • the latest designs and best practice for infection control

 • carefully considered co-location of services within the building which will greatly improve patient and visitor movement, and group staff together to enable better clinical outcomes and team working

 • exciting opportunities to increase the integration of primary and community care with hospital and secondary care across the wider Frimley Health system to better serve patients. 

Frimley Park Hospital needs to be replaced because the concrete it was built with in the 1970s has been found to be susceptible to deterioration over time. The trust has an extensive, but costly, surveillance and safety maintenance regime in place to ensure safety and minimise risk. 

The Trust’s new hospital bid was supported by Frimley Health and Care Integrated Care System whose Chief Executive, Fiona Edwards, said: “Replacing Frimley Park Hospital, with its deteriorating concrete, is a key priority for our integrated care board and will help support our ambitions to create healthier communities. I look forward to working with the Trust to maximise the wider opportunities to increase the integration of secondary, primary and community care, in particular through therapeutic and rehabilitation services, so we can also deliver more care closer to home, see faster patient recovery and therefore earlier patient discharge.” 

Neil Dardis added: “These are exciting times for our teams and everyone in our local community and we look forward to engaging with our patients, staff and all our stakeholders as we develop our plans for the Frimley Park Hospital of the future.”

Frimley Park Hospital will be replaced with a state-of-the-art new hospital following the announcement that it has been included in the Government’s New Hospital Programme. National funding has been approved to build a new hospital. 

Neil Dardis, Frimley Health NHS Foundation Trust Chief Executive, said: “I am absolutely delighted that we have got the go ahead for this once-in-a-generation opportunity to improve healthcare for the communities we serve. This much-needed new hospital will provide the modern and efficient environment our patients and staff deserve. We plan to take the opportunity of the New Hospital Programme funding to develop the best healthcare facility in the country. 

“Our ambition is to provide the highest quality urgent, planned and specialised care in the most modern environment, as well as deliver first class community care. We will ensure that all these services are delivered from a hospital incorporating the very latest sustainability and environmental initiatives and cutting-edge digital technology. We are so excited to be leading this initiative that will transform the future of healthcare for people in and around Frimley.” 

Frimley Health’s clinical teams and advisers have recommended that a new site should be found for the new hospital to avoid the significant disruption to patients, services and staff that would be inevitable if an attempt was made to redevelop the current site. This would require a phased demolition and rebuild over many years on a site which is already overly congested. 

A range of opportunities will therefore be created for patients, staff, the local community and other stakeholders to be involved and engaged in all stages of the new hospital development. 

The new hospital will enable the transformation of services for patients and the local community – it will significantly improve patient care, experience and outcomes within an ultra-modern environment for the benefit of patients, visitors and staff including:

 • a significantly increased proportion of single en-suite rooms and more beds in a much improved environment to better meet the needs of the local population

 • improved and extended facilities that will enable more patients to be diagnosed and treated in the same visit 

 • more state-of-the-art operating theatres to treat more patients

 • smart use of the latest digital technology and IT infrastructure to greatly improve the experience of patients and staff

 • a host of environmental benefits including improved energy efficiency and sustainability

 • the latest designs and best practice for infection control

 • carefully considered co-location of services within the building which will greatly improve patient and visitor movement, and group staff together to enable better clinical outcomes and team working

 • exciting opportunities to increase the integration of primary and community care with hospital and secondary care across the wider Frimley Health system to better serve patients. 

Frimley Park Hospital needs to be replaced because the concrete it was built with in the 1970s has been found to be susceptible to deterioration over time. The trust has an extensive, but costly, surveillance and safety maintenance regime in place to ensure safety and minimise risk. 

The Trust’s new hospital bid was supported by Frimley Health and Care Integrated Care System whose Chief Executive, Fiona Edwards, said: “Replacing Frimley Park Hospital, with its deteriorating concrete, is a key priority for our integrated care board and will help support our ambitions to create healthier communities. I look forward to working with the Trust to maximise the wider opportunities to increase the integration of secondary, primary and community care, in particular through therapeutic and rehabilitation services, so we can also deliver more care closer to home, see faster patient recovery and therefore earlier patient discharge.” 

Neil Dardis added: “These are exciting times for our teams and everyone in our local community and we look forward to engaging with our patients, staff and all our stakeholders as we develop our plans for the Frimley Park Hospital of the future.”

30 May, 2023
9 May, 2023
Fexofenadine 120mg & Sodium Cromoglicate eye drops

In 2018 following a national consultation and publication of NHS England guidance the following treatments are no longer available for GPs to prescribe to treat hay fever: antihistamine tablets and liquids (including cetirizine, loratadine, fexofenadine); steroid nasal sprays (including beclomethasone) and sodium cromoglicate eye drops.

The Oakley Health Group Pharmacy Team have removed Fexofenadine 120mg & Sodium Cromoglicate eye drops from the repeat medication lists. Therefore, any patient with these items listed on their repeat prescriptions will no longer be able to request them.

Patients will be sent a link via text message to inform them of this change:

“If you're experiencing common hay fever symptoms, you should no longer go to your GP to get a prescription. Instead, you can buy medication from a pharmacy/supermarket. Your pharmacist will be able to advise you on appropriate treatment and if you should see a GP.”

file (icb.nhs.uk)

In 2018 following a national consultation and publication of NHS England guidance the following treatments are no longer available for GPs to prescribe to treat hay fever: antihistamine tablets and liquids (including cetirizine, loratadine, fexofenadine); steroid nasal sprays (including beclomethasone) and sodium cromoglicate eye drops.

The Oakley Health Group Pharmacy Team have removed Fexofenadine 120mg & Sodium Cromoglicate eye drops from the repeat medication lists. Therefore, any patient with these items listed on their repeat prescriptions will no longer be able to request them.

Patients will be sent a link via text message to inform them of this change:

“If you're experiencing common hay fever symptoms, you should no longer go to your GP to get a prescription. Instead, you can buy medication from a pharmacy/supermarket. Your pharmacist will be able to advise you on appropriate treatment and if you should see a GP.”

file (icb.nhs.uk)

Pharmacy Closure

The Lloyds pharmacy inside Sainsbury's at Watchmoor park is closing earlier than previously advised. 

Their new closing date is now 31st May. 

Please make sure that you have notified the practice of your new nominated pharmacy.

The Lloyds pharmacy inside Sainsbury's at Watchmoor park is closing earlier than previously advised. 

Their new closing date is now 31st May. 

Please make sure that you have notified the practice of your new nominated pharmacy.

8 May, 2023
31 Mar, 2023
E-Consult Demand

On an average day Oakley Health Group can receive over 150 E-Consults from patients on top of the usual emails, phone calls & face to face interactions. 

We have temporarily limited the use of this facility to 08:00am – 12:30pm. This is so we can ensure that all submissions are answered safely and within the promised timeline.

We recognise that many patients appreciate the flexibility offered by being able to contact the practice online and are actively looking at another system which will be patient friendly, whilst allowing the practice to provide safe and effective care in a timely manner.

On an average day Oakley Health Group can receive over 150 E-Consults from patients on top of the usual emails, phone calls & face to face interactions. 

We have temporarily limited the use of this facility to 08:00am – 12:30pm. This is so we can ensure that all submissions are answered safely and within the promised timeline.

We recognise that many patients appreciate the flexibility offered by being able to contact the practice online and are actively looking at another system which will be patient friendly, whilst allowing the practice to provide safe and effective care in a timely manner.

Covid Spring Booster Campaign

If you are in any of the following groups, you can take up the spring Covid booster offer:

  • Residents in care homes
  • Adults 75 years and over
  • People aged 5-74 with a weakened immune system

Oakley Health Group patients who are residents in care homes will be vaccinated before Easter.

We will send out invites to our eligible patients to come to vaccination clinics which will start from the week commencing 17th April. We have enough vaccine & appointments to vaccinate everyone who is eligible. Once you have booked your appointment with the surgery you can ignore any further invites by the NHS.

If you are in any of the following groups, you can take up the spring Covid booster offer:

  • Residents in care homes
  • Adults 75 years and over
  • People aged 5-74 with a weakened immune system

Oakley Health Group patients who are residents in care homes will be vaccinated before Easter.

We will send out invites to our eligible patients to come to vaccination clinics which will start from the week commencing 17th April. We have enough vaccine & appointments to vaccinate everyone who is eligible. Once you have booked your appointment with the surgery you can ignore any further invites by the NHS.

29 Mar, 2023
21 Mar, 2023
New Telephone System

We are delighted to tell you that from 21st March, our new telephone system has gone live. Having listened to the feedback from both patients and staff, the previous system has proven to be unreliable & frustrating. We are hoping that the new service will see a significant improvement for everyone, but we do ask that you bear with us for the first few days just in case there are a few teething problems.

Remember, there are other ways to contact the surgery:

NHS App – For prescription requests & lab results

  • E-Consult – For medical enquiries
  • Oakley Health Group website – Prescriptions, sick notes & travel

We are delighted to tell you that from 21st March, our new telephone system has gone live. Having listened to the feedback from both patients and staff, the previous system has proven to be unreliable & frustrating. We are hoping that the new service will see a significant improvement for everyone, but we do ask that you bear with us for the first few days just in case there are a few teething problems.

Remember, there are other ways to contact the surgery:

NHS App – For prescription requests & lab results

  • E-Consult – For medical enquiries
  • Oakley Health Group website – Prescriptions, sick notes & travel
Covid Spring Boosters

Here we go again! We will shortly be contacting patients who are eligible for Spring Boosters, which will start after Easter. We will be vaccinating those aged 75 and over, immunosuppressed patients and those who live in care homes. More info shortly.

Here we go again! We will shortly be contacting patients who are eligible for Spring Boosters, which will start after Easter. We will be vaccinating those aged 75 and over, immunosuppressed patients and those who live in care homes. More info shortly.

6 Mar, 2023
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Need help with your muscle or joint problems?

The getUBetter MSK app is provided free of charge by Frimley Health & Care ICS for registered patients at GP Practices. It can be accessed on a Smartphone or on the Web, and guides you day-by-day through a sequence of exercises, tips, and support to help you recover from a range of new, recurrent or long term conditions:

  • Lower back pain
  • Back and leg pain
  • Neck pain
  • Shoulder pain
  • Ankle pain
  • Knee pain
  • Soft Tissue Lower Limb pain
  • Hip pain

You can self-refer to the app by clicking on this link

Please use an email address that is unique to you and select the condition you need help to manage. We will then send you an email with all the information you need to get started.

You can download the getUBetter MSK app to your Smartphone for easiest access, or you can use the Webapp.

If you develop another condition, select your new condition from within the app and it will be added to your account.

The getUBetter MSK app is provided free of charge by Frimley Health & Care ICS for registered patients at GP Practices. It can be accessed on a Smartphone or on the Web, and guides you day-by-day through a sequence of exercises, tips, and support to help you recover from a range of new, recurrent or long term conditions:

  • Lower back pain
  • Back and leg pain
  • Neck pain
  • Shoulder pain
  • Ankle pain
  • Knee pain
  • Soft Tissue Lower Limb pain
  • Hip pain

You can self-refer to the app by clicking on this link

Please use an email address that is unique to you and select the condition you need help to manage. We will then send you an email with all the information you need to get started.

You can download the getUBetter MSK app to your Smartphone for easiest access, or you can use the Webapp.

If you develop another condition, select your new condition from within the app and it will be added to your account.

Not too late to get a flu jab

If you are eligible for a free flu jab but have not yet been vaccinated then contact us to book an appointment. We also have stocks of Covid vaccine available, if you have not yet had your Booster.

Who is eligible for flu vaccination:

  • children aged 2 & 3
  • those aged 16 to under 50 in clinical risk groups
  • pregnant women
  • those aged 50 years and over (or turning 50 before 31.3.23)
  • carers - those receiving carer's allowance or are the main carer for an older or disabled person who may be at risk if you get sick
  • close contacts of immunocompromised individuals

If you are eligible for a free flu jab but have not yet been vaccinated then contact us to book an appointment. We also have stocks of Covid vaccine available, if you have not yet had your Booster.

Who is eligible for flu vaccination:

  • children aged 2 & 3
  • those aged 16 to under 50 in clinical risk groups
  • pregnant women
  • those aged 50 years and over (or turning 50 before 31.3.23)
  • carers - those receiving carer's allowance or are the main carer for an older or disabled person who may be at risk if you get sick
  • close contacts of immunocompromised individuals
9 Jan, 2023
Worried about Strep A or Scarlet Fever?

Dr Streeter De Diego, local GP, Paediatric Doctor & Clinical lead Frimley Healthier Together, talks through what to do if you're worried and when to seek help.

Dr Streeter De Diego, local GP, Paediatric Doctor & Clinical lead Frimley Healthier Together, talks through what to do if you're worried and when to seek help.

Podcast on Strep A with Dr Sabina Shaik

Please listen to the podcast here.

Please listen to the podcast here.

3 Jan, 2023
Welcome to another new GP

We are pleased to welcome Dr Anita Gurung to the practice. Dr Gurung has taken over the patient list of Dr Ahmed. Dr Gurung has been working in the Newbury area but lives in Farnborough with her young family so is looking forward very much to the shorter commute!

We are pleased to welcome Dr Anita Gurung to the practice. Dr Gurung has taken over the patient list of Dr Ahmed. Dr Gurung has been working in the Newbury area but lives in Farnborough with her young family so is looking forward very much to the shorter commute!

Dr Ahmed Leaving

Dr Ahmed will be leaving the practice at the end of December 2022, having worked in Yateley for the last 19 years. He would like to pass on his best wishes to all his patients. Dr Anita Gurung will be joining the practice on 3rd January 2023 and taking over Dr Ahmed's patient list. We are delighted to welcome Dr Gurung to the practice. She has been working in the Newbury area until recently but lives in Farnborough so is looking forward to the reduced commute!

Dr Ahmed will be leaving the practice at the end of December 2022, having worked in Yateley for the last 19 years. He would like to pass on his best wishes to all his patients. Dr Anita Gurung will be joining the practice on 3rd January 2023 and taking over Dr Ahmed's patient list. We are delighted to welcome Dr Gurung to the practice. She has been working in the Newbury area until recently but lives in Farnborough so is looking forward to the reduced commute!

16 Dec, 2022
4 Nov, 2022
In memory of Dr Kate Grady

We were all very sad to hear of the recent passing of Dr Kate Grady.  Her family and colleagues have been touched by the kind messages and tributes received from her former patients and the Memory Giving page has raised the magnificent sum of £3,237 which will go to Breast Cancer Now in her memory.

The practice was also please to support "Wear It Pink" day in support of Breast Cancer now and raised £2,457.60. Thanks to everyone who bought raffle tickets and cakes!

If you, a family member or friend have breast cancer and are looking for support or if you would like more information about spotting the signs and symptoms of breast cancer early, then visit Breast Cancer Now | The research and support charity

We were all very sad to hear of the recent passing of Dr Kate Grady.  Her family and colleagues have been touched by the kind messages and tributes received from her former patients and the Memory Giving page has raised the magnificent sum of £3,237 which will go to Breast Cancer Now in her memory.

The practice was also please to support "Wear It Pink" day in support of Breast Cancer now and raised £2,457.60. Thanks to everyone who bought raffle tickets and cakes!

If you, a family member or friend have breast cancer and are looking for support or if you would like more information about spotting the signs and symptoms of breast cancer early, then visit Breast Cancer Now | The research and support charity

Welcome to a new GP

We are delighted to welcome to the practice Dr Mobolade Sangowawa. After completing her GP training in Portsmouth and Fareham, she has been working until recently in Bracknell. She lives in Farnborough with her husband and toddler daughter. She has now taken over Dr Mary Martin’s list of patients. We are currently in conversation with several other GPs about joining our team and we hope to make further announcements shortly.

We are delighted to welcome to the practice Dr Mobolade Sangowawa. After completing her GP training in Portsmouth and Fareham, she has been working until recently in Bracknell. She lives in Farnborough with her husband and toddler daughter. She has now taken over Dr Mary Martin’s list of patients. We are currently in conversation with several other GPs about joining our team and we hope to make further announcements shortly.

24 Sep, 2022
15 Jun, 2022
Help us help you get the right urgent care and support

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

  • Visit your local pharmacy
  • During the day contact your GP practice via online consultation or phone
  • Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
  • For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

  • Visit your local pharmacy
  • During the day contact your GP practice via online consultation or phone
  • Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
  • For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.

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